Etimad Travel
Acts as the commercial and customer-facing arm, managing client engagement, programme design, government coordination and international operations.
About
UK-based pilgrimage travel with refined hospitality
Etimad Travel and Hospitality is a United Kingdom-incorporated company established on 2 January 2019 to provide reliable Hajj, Umrah, worldwide travel and hospitality services.
Company story
Professional travel planning, from departure to return
Since 2019, Etimad Travel has focused on seamless, dignified and memorable journeys for pilgrims and travellers.
The company was formed with a vision to redefine pilgrimage travel through professionalism, reliability and refined hospitality. Its service philosophy recognises that Hajj and Umrah require trust, precision, cultural understanding and support that stays with the customer throughout the journey.
Etimad Travel brings together package planning, customer engagement, government coordination, international operations and on-ground support so travellers can move from enquiry to departure with confidence.
Partnership
Travel expertise supported by large-scale hospitality operations
Etimad Travel and Hospitality has entered into a strategic collaboration with Abu Al-Jadayel Food Services, one of the Kingdom of Saudi Arabia's established food service operators.
Abu Al-Jadayel Food Services
A Saudi-based operational partner with more than 50 years of food service experience across aviation, Hajj, Umrah, healthcare, government and major events.
300,000+ hot meals per day
Abu Al-Jadayel has production capacity exceeding 300,000 hot meals per day for large-scale food service operations.
10,000 sqm kitchens
Central kitchens exceed 10,000 square metres, among the largest in the Middle East.
HACCP and ISO compliance
Food services are managed with full compliance with HACCP and ISO food safety standards.
Together, Etimad and Abu Al-Jadayel offer a holistic pilgrimage solution combining seamless travel planning, VIP-focused hospitality standards, freshly prepared hot meals aligned with South Asian preferences, operational discipline, food safety and a single accountable framework from arrival to departure.
Values
What shapes the service
Trust and care
Pilgrimage travel is handled with cultural understanding, clear communication and heartfelt hospitality.
Compliance focus
The team places strong emphasis on quality, safety, supplier coordination and official requirements.
International reach
Etimad Travel serves customers in the UK and supports programmes across Pakistan, India, Bangladesh, Sri Lanka and the wider diaspora.
Premium hospitality
Travel planning is paired with accommodation, catering, transport and on-ground support through experienced partners.
Leadership
Our team at your service
The reference team profiles highlight legal, governance, hospitality, transport and travel-sector experience.
G. M. Malik
A seasoned professional with experience in law, management and the travel industry. His background includes 10 years as a High Court Advocate, quality, health and safety, compliance, and 7 years in Hajj and Umrah travel services.
Aslam Khan
A leader with more than 30 years of experience across travel, hospitality, pharmaceutical and public service sectors. He has served as an elected politician for 15 years and is Deputy Leader of Luton Borough Council.
Aziz Mirza
A business professional with more than 25 years in real estate and 15 years of leadership across hospitality, travel and transport, with a focus on growth, operations and long-term value.
Future growth
Serving South Asian pilgrims and the global diaspora
Etimad Travel's expansion focus includes Pakistan, India, Bangladesh, Sri Lanka and South Asian diaspora communities across Europe, the United Kingdom and North America.
VIP and government pilgrimage programmes
The partnership is positioned to support VIP pilgrimage clientele and government-endorsed programmes, including premium Hajj groups, scalable large-group solutions, transparent operations and compliance-led delivery.
Travel Refined. Hospitality Redefined.
With Etimad refining the journey and Abu Al-Jadayel supporting on-ground hospitality through food services, the partnership aims to set a higher benchmark for pilgrimage excellence.
Ready when you are
Planning Hajj, Umrah or wider travel?
Share your dates and traveller details, and the Etimad Travel team can guide you through the most suitable next step.